Last updated: 28 August 2026
1. Who we are
AREACODEZERO provides technology, websites, cloud, infrastructure, networking, media and support services. In this policy, “AREACODEZERO”, “we”, “us” and “our” refer to the AREACODEZERO business operating this website.
For privacy questions, contact [email protected] or use our contact page.
2. Information we collect
We may collect information you provide when you request a quotation, contact support, submit an enquiry, subscribe to updates, create an account, place an order or communicate with us. This can include your name, email address, phone number, company, service requirements, billing or delivery details, message, attachments and correspondence.
We also receive limited technical information such as IP address, browser type, device information, referral pages and usage events needed to operate, secure and improve the website.
3. How we use information
- To respond to enquiries, support requests and quotation requests.
- To provide, administer and improve our services, marketplace and customer portal.
- To process payments, orders, deliveries and service records.
- To send service communications, invoices, security notices and requested updates.
- To prevent fraud, abuse, spam and unauthorised access.
- To meet legal, accounting, tax and regulatory obligations.
4. Lawful bases
Depending on the context, we process information because it is necessary to perform a contract or take steps at your request, because you have given consent, because we have a legitimate interest in securing and operating our business, or because the law requires us to do so.
5. Sharing and service providers
We do not sell personal information. We may share relevant information with trusted providers that help us host systems, process payments, deliver communications, provide logistics or fulfil a service. They may use information only to provide the contracted service and must protect it appropriately. We may also disclose information where required by law or necessary to protect people, property, systems or legal rights.
6. Retention and security
We retain information only for as long as reasonably necessary for the purpose collected, our contractual relationship, legal obligations, dispute resolution and legitimate business records. We use access controls, authentication, encryption in transit, backups, monitoring and other safeguards appropriate to the information and risk. No internet service can guarantee absolute security.
7. Your choices
You may ask us to access, correct, update, restrict or delete your personal information where applicable. You may withdraw consent for consent-based processing and unsubscribe from non-essential marketing at any time. We may need to verify your identity and may retain information where the law requires or permits it.
8. Cookies and analytics
We use essential cookies and similar technologies to keep the website secure, remember preferences and maintain sessions. Where analytics or non-essential technologies are enabled, we will provide appropriate notice and choices. You can manage cookies through your browser settings, although disabling essential cookies may affect functionality.
9. International transfers
Some providers may process information outside Kenya. Where this happens, we take reasonable steps to use reputable providers, contractual safeguards and legally recognised transfer mechanisms appropriate to the circumstances.
10. Complaints
Please contact us first so we can investigate and resolve your concern. Where Kenyan data-protection law applies, you may also contact the Office of the Data Protection Commissioner (ODPC). Where GDPR applies, you may contact your local supervisory authority.